Optifi Privacy Policy

Privacy Policy for Optifi AppLast Updated: August 21, 2023This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our Optifi application ("App") on iOS, Android, Windows, macOS, and our related services (collectively, the "Service"). By using the Optifi App, you consent to the practices described in this Privacy Policy.1. Information We Collect1.1. Personal InformationWhen you use the Optifi App, we may collect certain personal information that you provide to us voluntarily, such as your name, email address, and contact details. We may also collect technical information about your device, network, and system as required for troubleshooting purposes.1.2. Usage DataWe collect usage data, including interactions with the App, pages visited, features used, and diagnostic logs, to improve the performance and functionality of the App. This data may include IP addresses, browser type, device type, operating system, and timestamps.2. How We Use Your Information2.1. Providing the ServiceWe use the information collected to provide, maintain, and improve the Optifi App's functionality, troubleshoot network issues, and deliver customer support services.2.2. CommunicationWe may use your contact information to send you important updates, service announcements, and notifications related to the Optifi App. You can opt out of these communications at any time.2.3. AnalyticsWe analyze usage data to understand user behavior, enhance user experience, and improve the App's features and performance.2.4. Aggregated DataWe may use aggregated, anonymized data for research, statistical analysis, and business purposes.3. Data Sharing3.1. Service ProvidersWe may share your personal information with trusted third-party service providers who assist us in delivering the Service, such as hosting, analytics, and customer support providers. These service providers are contractually obligated to protect your information and use it solely for the purposes we specify.3.2. Legal ComplianceWe may disclose your information if required by law, to protect our rights, privacy, safety, or property, or to respond to legal requests from public authorities.3.3. Business TransfersIn the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring company.4. Your Choices4.1. Opting OutYou can opt out of receiving promotional emails or notifications by following the instructions provided in those communications.4.2. Access and CorrectionYou can access, correct, or update your personal information.5. SecurityWe take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.6. Age RestrictionsThe Optifi App is intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from individuals under the age of 18. If you are under 18, please do not use the Optifi App or provide any personal information through the Service. If we become aware that we have collected personal information from someone under 18 without proper consent, we will take steps to remove that information and terminate their account, if applicable. If you believe that a person under 18 may have provided us with personal information, please contact us at support@accessagility.com.7. Changes to this Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated Privacy Policy will be posted on our website and the App, and the "Last Updated" date will be revised accordingly.Thank you for using Optifi! Your privacy is important to us.